Returns & Exchanges

We want you to be completely happy with your Care Bears purchase, which is why we offer a 30-day return window for all un-hugged, unworn items with original tags attached. If your order doesn't bring you pure joy, our simple return process ensures a stress-free experience from start to finish.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to initiate your request and select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your secure parcel.

• 3.
  Send It Back

  Drop off your package at any authorized carrier location; make sure the item is in its original condition to ensure a smooth transition.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.